Hampden Medium Security Facility (Main Institution) – Ludlow, Massachusetts

Hampden County Pre-Release Center, MA Inmate Search, Visitation Hours

Updated on: February 9, 2021
Location 325 Alabama Road, Ludlow, MA, 01056
Official Website http://www.hcsdmass.org/prc.htm

The Hampden Medium Security Facility, also known as the “Main Institution”, is located in Ludlow, Massachusetts. An average inmate count is 1,350 (1,220 men, 130 women).

It is composed of seven buildings, three of which are housing towers for pretrial detainees and sentenced inmates. The facility is divided into 24 living units under a Unit Management/Direct Supervision mode of operation.

Sentenced inmates are expected to maintain a 40-hour work week of participation in productive activities within the facility that include both job assignments and programs. All sentenced inmates go through a Basic Inmates’ Intensive Regimen, and continue with programs that address their deficits in substance abuse, education, employment, anger management, victim awareness, etc.

The Sheriff’s philosophy is that re-entry into the community begins on day one of incarceration, and the intent of the medium security facility is to begin a continuum of return to the community as law-abiding, productive citizens.

How to Post Bail?

Any individual mentioning to post the bail of a detainee utilizes the bail telephone in the Public Entryway to call the Admission Boss (or on ends of the week calls the Focal Control Room Manager) to educate the Director which prisoner they wish to bail.

The supervisor (s) will lead a delivery survey to check whether the detainee has some other legitimate hold.

The Boss will advise the contributor that the detainee won’t get delivered if an extra lawful hold exists and illuminates the investor regarding the bail sum and the Bail Assistant’s charge. The contributor is educated that lone money or a clerk’s check for sums $10,000 or more (contingent upon the Bail assistant appointed) is acknowledged and that an individual review or a cash request isn’t acknowledged.

The Admission Director audits with the Bail Agent any hazy documentation that may affect the prisoner’s qualification for discharge.

The Admission Administrator talks with the Skipper of Admission/Grouping or, in his/her nonattendance, the Associate Director of Admission/Characterization to endeavor to determine any difference over or vulnerability legitimateness of the arrival of a prisoner.

The Admission Manager or the Associate Administrator of Admission/Characterization arranges the proceeded with the care of a prisoner whose propriety for discharge stays muddled.

NOTE: Any detainee who is getting delivered may get any cash staying in their record at the Prisoner Records window in the Public Entryway during typical business hours – Mon thru Fri 8:00 AM to 12:00 PM/1:00 PM to 3:00 PM (subject to change.)


The general population can without much of a stretch exchange cash to detainees, least security inhabitants, and Segment 35 customers (using money, Mastercard, or ATM card) through the SecureDeposit® Framework worked by Keefe Store Organization.

Facility-staffed Detainee Record workplaces and the public anterooms at the Primary Foundation in Ludlow and the Ladies’ Provincial Restorative Place in Chicopee are incidentally shut to people, in general, the Coronavirus Pandemic.

Stores can get effortlessly made using a stand situated at the Western Mass. Recuperation and Wellbeing Center; through bilingual phone hotline (1-866-345-1884); or using the web (https://www.accesscorrections.com). The Entrance Remedies Application, accessible on Apple and Android gadgets, is the most promising approach to move cash to somebody’s record.

Inmate Phone Usage

Calls are an essential advantage that the wrongdoer/customer has stood to them to help keep up associations with family and friends and family during detainment or treatment. Keeping up these associations impacts conduct and the probability a guilty party/customer will prevail upon discharge.

IC Arrangements Trendsetting innovation data:

Prisoner telephone utility is given through IC Arrangements. For questions or help concerning the phone framework or administrations, kindly contact the IC Arrangements Client Call Center at 1 (888) 506-8407 24 hours every day, 365 days per year, or using email through their Contact Structure.

How to Add Money to the Phone Account?

On the web: The quickest and most straightforward approach to buy prepaid telephone administrations is by utilizing the organization’s Online Installment Preparing Administration. This administration permits you to helpfully buy prepaid telephone administrations using a credit or check card. When your installment is finished, your detainee approaches the prepaid administrations that got simply bought.

By telephone: You can call the complimentary client support focus at 1 (888) 506-8407. Client Care Agents are accessible 24 hours every day, 365 days per year to respond to your inquiries and cycle your buy.

Via mail: If you need to buy prepaid telephone administrations for a Prepaid Record utilizing a check or cash request, it would be ideal if you mail to:


Attn: Client support Office/Prepaid Record

2200 Danbury Road

San Antonio, TX 78217

When buying prepaid telephone administrations through a mail-in buy, it would be ideal if you make sure to incorporate with your installment your name, address, and the assigned phone number you wish to get calls from.

Mail Forms

All detainee correspondence is opened and reviewed for booty. All letters must get written in a dark ink or non-shaded pencil. The paper that the message is composed of must be white in shading liberated from stains, spills, or staining.

Envelopes must be Unadulterated white. Drawings must be a pencil or dark ink. Welcome Cards must be non-layered, with no pop-ups or music gadgets. Just two-sided cards without any layers will get permitted.

Photos must be in the first structure. Any modifications to incorporate paste-like substance, tape, or tears on the photograph won’t get permitted.

Mail got that doesn’t adjust to this arrangement either brought back to the sender or put into the detainee property sack until delivered from the facility or shipped off the Criminal Examination Unit (CIU) for examination.

NOTE: Advantaged (legitimate) mail is opened by security staff within the prisoner’s sight to check for the stash.

Visiting Information

Overall population Visiting hours are from 2:40 PM to 5:50 PM and 7:00 PM to 9:00 PM Monday through Sunday. During the end of the week, those detainees whose last name starts with A-O may get visits on Saturday, and prisoners whose last name begins with P-Z may get visits on Sunday. This is done to give balance at the end of the week visiting all. During tally times, extra hours might be accommodated proficient Visiting by the earlier game plan with the Focal Control Boss; Call (413) 858-0195.

Those detainees whose last name starts with A-O may get visits on Saturday:

2:40PM to 5:50PM and 7:00PM to 9:00PM

Those detainees whose last name starts with P-Z may get visits on Sunday:

2:40PM to 5:50PM and 7:00PM to 9:00PM

Guests must enroll at the Public Hall Front counter and complete a “Solicitation to Visit” structure. The finished system will get introduced to the Public Hall Official at the Front counter.

Hampden County Pre-Release Center — General Information

Facility Name Hampden County Pre-Release Center
Facility Type County Jail
Address 325 Alabama Road, Ludlow, MA, 01056
Capacity 207
Facility Type Adult
City Ludlow
Postal Code 1056
State Massachusetts
County Hampden County
Official Website http://www.hcsdmass.org/prc.htm

Hampden County Sheriffs Department And Correctional Center

Address 627 Randall Road, Ludlow, Massachusetts, 01056
Phone 413-547-8000
Email [email protected]
Website website

Visiting Hours

Monday: 7:30 AM to 9:00 PM
Tuesday: 7:30 AM to 9:00 PM
Wednesday: 7:30 AM to 9:00 PM
Thursday: 7:30 AM to 9:00 PM
Friday: 7:30 AM to 9:00 PM
Saturday: 7:30 Am to 2:30 PM
Sunday: 7:30 Am to 2:30 PM


Refer the map below to find the driving directions.